1.- What is the check-in and check-out time?
The check-in time is from 3pm onwards, and check-out should be done before 12pm.
2.- Do you have parking available?
Yes, we have parking available for our guests.
3.- Is smoking allowed in rooms or common areas?
No, our hotel is a smoke-free establishment. Smoking is prohibited in all areas, including rooms, common areas, and outdoor spaces.
4.- Do you allow pets in the hotel?
Unfortunately, pets are not allowed in our facilities.
5.- Do you have daycare or activities for children?
No, unfortunately, we do not have daycare or activities for children.
6.- Can I request additional services such as massages or restaurant reservations?
Yes, our hotel offers a variety of additional services, including restaurant reservations and spa services.
7.- Is there Wi-Fi access in the rooms?
Yes, we offer complimentary Wi-Fi access in all our rooms and common areas.
8.- What is your cancellation policy?
A cancellation notice of at least 72 hours in advance is required to avoid any charges for the reservation. Cancellations made within 72 hours prior to the first night of the reservation will not be eligible for a refund.
This policy enables us to effectively manage availability and resources for our guests.
9.- What is the minimum age for check-in at the hotel?
The minimum age for check-in at our hotel is 18 years old. A valid identification will be required at the time of registration.
10.- What types of cards do you accept?
We accept all Visa, Mastercard, and American Express cards.
If you have any other questions or requirements, please do not hesitate to contact our reception team. We will be happy to assist you and make your stay as pleasant as possible.
