Hotel Hércules is committed to protecting and respecting your privacy. This privacy notice sets out how we collect, use, and protect the personal information you provide to us during your stay at our hotel.
1.- Information We Collect:
-Personal identification data, such as name, address, phone number, and email address.
-Information related to your reservation and stay, including dates, room numbers, and special preferences.
-Payment information, such as credit or debit card details.
2.- Use of Information:
-We use the collected information to manage your reservation, provide requested services, and enhance your experience at our hotel.
-We may use your information to send you communications related to your stay, such as confirmations, reminders, and satisfaction surveys.
-If necessary, we may share your information with trusted service providers who assist us in hotel operations, such as payment processing companies.
3.- Information Protection:
-We are committed to maintaining the confidentiality and security of your personal information.
-We implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or alteration.
-We maintain limited access to your personal information only for employees who need to know it to fulfill their job responsibilities.
4.-Privacy Rights:
-You have the right to access, rectify, cancel, or object to the use of your personal information. If you wish to exercise these rights, please contact us using the contact information provided at the end of this notice.
5.- Changes to the Privacy Notice:
-We reserve the right to update or modify this privacy notice at any time. Any changes will be posted on our website and will apply from the date of publication.
If you have any questions or concerns regarding our privacy policy, please contact us using the following information:
Hotel Hércules
Av. Hércules Ote. 1, Hércules, Santiago de Querétaro, Querétaro
+52 (442) 628 7240
info@hotelhercules.mx
Last updated: July 5, 2023
We recommend periodically reviewing this privacy notice to stay informed about any changes that may affect your privacy rights.
